We're based in Sialkot, Pakistan & have been in the embroidery business for at least a decade.
We only store the customer information that is required to process the order. More details can be found here
The customization can include anything ranging from color scheme, type of material, sizing, branding, logo & the overall design of our offered products.
Normally our customer support team is available on Whatsapp during the working days. However, we also respond via several other channels.